dgca circular on refund

Scheduled international passenger services have been suspended in India since March 23 due to the coronavirus pandemic. The credit shell must be enhanced by 0.5 per cent of the amount of the fare collected for every month or part thereof between the date of cancellation and June 30, 2020. The Directorate General of Civil Aviation (DGCA) issued a circular directing all airlines and travel and tourism agencies operating in Kuwait to fulfil their refund obligations. 4 Directorate General of Civil Aviation is requested to monitor the compliance of the advisories. . AV- 29011127/2020-DT dated 16.04.2020 (copy attached) of Ministry of Civil Aviation for guidance and strict compliance of domestic and foreign airline operators engaged in domestic or international air travel in India. Subject: Refund of air fare during the lockdown period, suspending domestic and international flight operations. from 15th April, 2020 onwards. DGCA has asked âall stakeholdersâ to ensure âstrict complianceâ of the directions issued by the Supreme Court in the judgment. 32 of year 2021 The Directorate General of Civil Aviation (DGCA) said the airlines should "make all endeavours" to refund the passengers belonging to the second category within 15 days. ICAO honors DGCA for a safer civil aviation 24.09.2019 Director General of Civil Aviation, Shri Arun Kumar, received the Council President Certificate on 24th Sep at a special ceremony held at ICAO Montreal during the 40th Session of the Assembly. written by TLN Team October 16, 2020 Director General of Civil Aviation (DGCA) has issued guidelines regarding refund on cancellation of air tickets amid pandemic lockdown. Budget 2021 live. The Ministry of Civil Aviation has also said that â¦ Thereafter the value of the credit shell must be enhanced by 0.75 per cent of the amount of fare collected per month up to March 31, 2021. The circular is silent about the travelers who had booked their flights prior to the first lockdown and flight got cancelled by airlines due to total lockdown during traveling period. Interestingly it talks only about bookings made during lockdown period for flights during lockdown period, doesn't talk about bookings made prior to lockdown period for flights are during lockdown period. If Category 1 passengers booked international flight tickets on a foreign carrier and the booking is ex-India, then airline must refund the fare immediately. Petrol Price. ii. 2021The Indian Express [P] Ltd. All Rights Reserved, Flight ticket refund during lockdown status, rules: Flight operations were closed in India (Reuters image), Flight ticket refund during lockdown DGCA lists out rules for passengers Check how to avail refund, Sun Pharmaceutical Industries Share Price, This website follows the DNPA’s code of conduct. Budget 2021. Category 2: Passengers who booked flight tickets any time prior of lockdown but the journey up to May 24 and cancelled due to Covid-19. Directorate General of Civil Aviation (DGCA) has issued detailed guidelines regarding refund on cancellation of air tickets during Covid-19 lockdown. After Prime Minister Narendra Modi announced the extension of lockdown till May 3, the aviation regulator DGCA issued a circular stating all international as well as domestic flights will remain suspended during the lockdown. On its official website, DGCA released the fresh rules: Here's what they are: The airlines shall not levy any additional charge to process the refund. A May, 2008, DGCA air transport civil aviation requirement circular had specified that airlines must not treat surcharges as taxes and mislead passengers while giving refunds. Sensex today. Till now domestic carriers have been following the DGCA circular, which had asked the carriers to refund only those tickets that were booked during the â¦ Please look into for full refund. Circular dated 16th April 2020 -Refund of air fare during the lockdown period, â¦ Top Searches. The refund shall be made within a period of three weeks from the date or request or cancellation. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. 01.10.2020 in respect of Executives and Non-Unionised Supervisors of CPSEs following IDA pay pattern, January 6, 2021 By G. Buvaneswari Leave a Comment, Issuance of Pre-Loaded Rupay Cards for Government Servants as part of Special Festival Advance. This circular is issued for dissemination of the OM No. The DGCA circular said that the suspension will not affect the operation of international all-cargo operations and flights specifically approved by it. 1.1.2021 due to improved COVID and financial situation in the country, January 11, 2021 By G. Buvaneswari Leave a Comment, Hon’ble High Court of Guahati’s Direction regarding freezing of Industrial Dearness Allowance w,e.f. Copyright © Employees availed LTC-80 ticket from unauthorised agents, List of 75 Districts to be Lockdown due to COVID 19, Lockdown Period extended by Two Weeks from 4.5.2020, Prime Minister message regarding Lockdown Extension and Precautions, Lockdown Period excluded from Timelines in various Administrative Processes, Counting of Timelines for Administrative Activities during Lockdown as per CCS Rules, How to Regularise the Absence during COVID 19 Lockdown period-Clarification, Post Offices are exempted from Lockdown and continue to function as before. The refund needs to be made within a period of three weeks, the DGCA circular reads. It said the DGCA had issued a circular on April 19 directing the airlines to refrain from booking tickets for journeys to be undertaken with effect from May 4. The flyer has the option to either utilize the credit shell up to March 31, 2021 on “any route” or transfer the credit shell to any person including the travel agent through whom she or he has booked the ticket and the airlines must honour such a transfer, as per DGCA circular. As per the MoCA order , if refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge, GOVERNMENT OF INDIAOFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATIONOPPOSITE SAFDARJUNG AIRPORT, NEW DELHI-110003. "However, international scheduled flights may be allowed on selected routes by the competent authority on a case-to-case basis," said the Directorate General of Civil Aviation statement. Your email address will not be published. For category 3 passengers, both domestic and international (where a booking is ex-India), a refund must be governed by the provisions of applicable Civil Aviation Requirements (CAR), according to the DGCA circular. The Minister of Civil Aviation is the nodal ministry that is responsible for the formulation and implementation of national policies and programmes for development and regulation of civil aviation in India as well as for devising and implementing schemes for the orderly growth and expansion of civil air transport. According to Al-Qabas daily report, the DGCA circular states that whether the passenger booked the ticket as refundable or non-refundable, he have the right for refund without deducting any amount. However, if airlines fail to do so owing to “financial distress”, they need to provide credit shell equal to the amount of fare collected in the name of the flyer when the booking is done either directly by the passenger or through travel agent so as to utilize the same on or before March 31, 2021. The Directorate General of Civil Aviation (DGCA) issued a circular directing all airlines and travel and tourism agencies operating in Kuwait to fulfil their refund obligations. Ministry of Labour & Employment has released All India Consumer Price Index for Industrial Workers (2016=100) –December, 2020 today, Pushpanjali Hospital & Research Centre Pvt. The 2008 circular states that in case of credit card payments, refund shall be made by the airlines within seven days of the cancellation to â¦ In all cases where credit shell has been issued for category 2 passengers, there should be an incentive to compensate the passenger from the date of cancellation up to June 30, 2020. The circular has been released days after Supreme Court pronounced judgement in this matter. News. What is fault of traveller when all flight cancelled by Government. DGCA has issued direction to Airlines to refund full amount of Air ticket against cancellation of flights during the lockdown period up to 3.5.2020. Currently, the Government has further extended the lockdown period up to the 3rd of May, 2020, with the ban continuing on operation of all domestic and international flights. In view of the pandemic situation of COVID-19, a lockdown was imposed by the Government from the 25th of March, 2020 to the 14th of April, 2020 for a period of 21 days. Get Free daily updates Enter your email address: There is one confusion in this circular, is this air ticket full refund is not applicable for the passengers booked their tickets before 25 March 20 for the travel before 3rd May? Read More. Required fields are marked *, Copyright © 2021 - Central Government Servants News, LTC Air Ticket Booking Procedure - DoPT order Dt.10-12-2018, LTC extension till 28.02.2021 is only for whose refund amount kept in Credit Shell by the airline, Misuse of LTC - Air ticket at lowest price, LTC Air Ticket Booking | One time relaxation granted, Seeking Relaxation on purchase of Air Ticket from Authorised Agents, CGDA forwarded DoPT Procedure for Booking LTC Air Ticket, Booking of Air Ticket on LTC - Conditions Relaxed for Non Entitled Govt Servants, Grant of one time relaxation to the Central Govt. AV-29011/27/2020-DTMinistry Of Civil AviationDT section, B Block, Rajiv Gandhi Bhawan,Safdarjung Airport, New DelhiDated the 16th April 2020. E No. For Category 1 passengers, the airline has to refund full amount collected without cancellation charges if the flyer seeks refund. If Category 2 passengers booked a ticket through travel agent and a credit shell has been issued in the name of the flyer, then the credit shell must be utilised only through the agent. After the release of AICPIN for December 2020, it is estimated that the Rate of DA from January 2021 to be increased by 4 % and Total DA to be paid from 1st January 2021 will be 28%. DGCA has released a circular which has mandated airlines to issue a refund if customer insists, for all flights till May 03. The refund shall be made within a period of three weeks from the date pf request of cancellation. "In accordance with the Prime Minister's instructions and the DGCA's circular, GoAir has suspended all its flights till May 3," GoAir said in a statement on Tuesday. If a passenger has booked a ticket during the first lockdown period and the airline has received the payment for booking Of air ticket during first lockdown period (from 25th of March to 14th of April, 2020) for travel during the second lockdown period (from 15th of April to 3rd of May, 2020) for both domestic and international air travel and the passenger seeks refund on cancellation of the ticket, the Airline shall refund the full amount collected without levy of cancellation charge. i. Category 3: Passengers who booked flight ticket anytime but for journey after May 24, 2020. The â¦ As airlines are misguiding the passengers. If it yes, kindly circular may be amended accordingly. The process of refund will be completed within 30 days even if the tickets are booked through travel agent or online portals. The refund needs to be made within a period of three weeks, the DGCA circular reads. Minister for Services Affairs Inspects . SC notice to Centre, DGCA on plea for full refund of cancelled air tickets due to Covid-19 lockdown. If the category 2 passengers booked international flight tickets on a foreign carrier and the booking is ex-India, then the airline must make full refund to the passenger within three weeks from the date of Judgement of the Supreme Court which is October 1. Get live Stock Prices from BSE, NSE, US Market and latest NAV, portfolio of Mutual Funds, Check out latest IPO News, Best Performing IPOs, calculate your tax by Income Tax Calculator, know market’s Top Gainers, Top Losers & Best Equity Funds. 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The plea claimed that despite the directives of the ministry and the DGCA, the airlines have failed to refund â¦ 2.In the meanwhile, substantial number of travellers eager to move from the places where they were have booked tickets for the travel after the end of above lockdown period, i.e. 3.The Ministry of Civil Aviation (MoCA) acknowledges the unusual situation that has arisen due to the lockdown being imposed to contain the further spread of COVID-19 and its consequential effect on the air passengers and airlines. Most airlines are charging regular cancellation fees and not giving full refund Sabrangindia 18 Mar 2020. DGCA said airlines will have to refund tickets within three weeks if customers ask for it. I tickets are booked via agents, then refund must be made to the agent and agent must transfer the refund amount to the passenger. Pursuant to the imposition of the lockdown, a ban on operation of all domestic and international flights for this period was imposed. After detailed examination of the grievances received from various quarters, the following advisories are issued:-. DGCA / MoCA (Ministry of Civil Aviation) VIEW DETAILS. The refund needs to be made within a period of three weeks, the DGCA circular reads. International Flights to Remain Suspended Till February 28. Flight ticket refund during lockdown status, rules: Directorate General of Civil Aviation (DGCA) has issued circular on how to avail a refund on cancellation of air tickets during Coronavirus COVID-19 lockdown. For category 2 passengers, the airlines must make “endeavours to refund the collected amount to the flyer within October 16. The circular issued by the DGCA on Wednesday read, â...the complement authority has further extended the temporary suspension of flights to/from the United Kingdom till January 7, 2021. Wednesday (07 Oct 2020) issues a circular for a refund of cancelled air tickets during the Covid-19 lockdown Why different Fitment Factor used in 7th CPC Pay Matrix? Your email address will not be published. . A PIL has been filed in the Supreme Court on Monday seeking directions to the Centre and the DGCA to ask airlines, operating domestic and international fights, to refund â¦ If Category 1 passengers booked international flight tickets on an Indian carrier and the booking ex-India, the immediate refund should be made. This was also mandated in the Ministry of Civil Aviationâs circular of 16 April 2020, the DGCA stated. Like us on Facebook and follow us on Twitter. With no signs of a government financial assistance â¦ Myntra Logo. REFUND OF AIR FARE - During the Lockdown Period, Suspending Domestic and International Flights . BAN ON DOMESTIC PASSENGER OPERATION - â¦ As of now, other air carriers have only given passengers an option to reschedule tickets at no extra costs. Directorate General of Civil Aviation ()on Thursday late night issue an advisory for all the Indian airlines regarding the cancellation and reschedule of flight tickets due to Covid-19.GOVERNMENT OF INDIA OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION OPPOSITE SAFDARJUNG AIRPORT, NEW DELHI-110003 Category 1: Passengers who booked tickets during lockdown for travel during lockdown i.e from March 25 to May 24, 2020. Financial Express is now on Telegram. Ltd has been empanelled under CGHS for the period from 20.01.2021 To 19.01.2023, January 28, 2021 By G. Buvaneswari Leave a Comment, Consequent upon expiry of tenure of the Standing Committee of Voluntary Agencies (SCOVA), the Government of India has decided to reconstitute the SCOVA and published Resolution dated 25th January 2021, January 18, 2021 By G. Buvaneswari Leave a Comment, Confederation requests FM for Payment of Dearness Allowance to Central Government employees and Dearness Relief to Central Government pensioners at current rates of 28% w.e.f. As per the MoCA order, if refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge Latest updates of Central Government employees news and 7th pay commission pay matrix tables, Last Updated on April 17, 2020 G. Buvaneswari, DGCA has issued direction to Airlines to refund full amount of Air ticket against cancellation of flights during the lockdown period up to 3.5.2020. Won’t they be getting any refunds? (Usha padhee)Joint Secretary to the Government of India, Filed Under: COVID-19 Updates, Latest CG Employees News, LTC, February 5, 2021 By G. Buvaneswari Leave a Comment, It is clarified that the employees who could not perform the LTC journey during the lockdown period (March-May, 2020) and whose refund amount has been kept in ‘Credit Shell’ by the airlines, are allowed to perform their LTC journey till 28.02.2021, February 1, 2021 By G. Buvaneswari Leave a Comment, It has now been decided by the competent authority to 21 Empanelled Hospital upgrade status from Non-NABH/Non-NABL to NABH/NABL and 2 Empanelled Hospital with additional facilities of Private Hospital/Nursing Homes and Diagnostic Laboratories for different specialties and procedures with ECHS, January 29, 2021 By G. Buvaneswari Leave a Comment. Based on the Supreme Court judgement, the DGCA has categorized flyers whose tickets were cancelled due to Coronavirus lockdown and seeking refund. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. Are airlines flouting DGCA norms to fully refund passengers for cancellations due to Covid 19? Circular Dated :16th April 2020 . Thanks a lot for this informative circular. Click here to join our channel and stay updated with the latest Biz news and updates. Ministerial Decision No. If Category 1 passengers booked the flight tickets through a travel agent, the airline must refund the money to travel agents and travel agents should immediately pass the money to the passengers. What about the travelers who had booked their flights prior to the first lockdown and their flight was scheduled during second lockdown? ToAll Scheduled Domestic and Foreign Airline Operators. ICAO is â¦ If Category 1 passengers booked the flight tickets through a travel agent, airline must refund the money to travel agents and travel agents should immediately pass the money to the passengers. Airlines all over the world have taken a hit post the Corona virus outbreak. 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