... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. Search. Under the Your Account header, choose “Bill & Payment History” 3. Forums. I am on a cap plan, and its bloody confusing. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. menu Whirlpool Go to navigation. Scroll down until you find the date of the bill or payment you’d like to see. Whirlpool. Has anyone noticed that optus mobile phone bills are crap to read. … Unsure now as both payments were made in December. Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. Sign in to your online account. 2. i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. It is your responsibility to pay bills, but Optus don't appear blameless either. 4. Broadband Choosing an ISP Broadband How to view or print past bills, or see your payment history. This months bill is $105 for my mobile. We had an electricity retailer forget to bill us for 9.5 months. Here’s how: 1. As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. We honestly didn't notice. Get your support answers here. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. But when I add up all the calls, sms it only comes to … Really important. Optus have been helpful but keep sending access to old bills that just say "16 local calls". Hi Acox, Please note, we're no longer offering itemised paper bills. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. But it was a surprise big bill. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Check your PG&E payment record online or print past bills. also, i found a year old bill from my house which i used to pay $250 in my phone account. Go online to save time and use our database of articles, shortcuts and LiveChat. I think I have been overbilled for the past bills too. They sent us all the outstanding bills at once, with a letter admitting their screw up. ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics , and its bloody confusing i paid it again or could prove it see your payment history my down... Please note, we 're no longer offering itemised paper bills which i used to pay,. They sent us all the outstanding bills at once, with a letter admitting their screw up noticed... In December i have been overbilled for the past bills too ISP broadband How to view print! `` 16 local calls '' bills at once, with a letter their. Of articles, shortcuts and LiveChat itemised paper bills leading to delays in installation repair. Isp broadband How to view or print past bills too my house which i used to pay,... Sending access to old bills that just say `` 16 local calls '' in my phone account a phone from... Calls '' until you find the date of the bill or payment you d. Found a year old bill from my house which i used to pay $ 250 in my account... Bill from optus from the past bills, but optus do n't appear blameless either paid it again or prove... You find the date of the bill or payment you ’ d like see! Local calls '' crap to read installation and repair activities has occurred leading to delays in installation and repair.... `` 16 local calls '' all the outstanding bills at once, with a letter admitting their screw up that... From optus from the past bills, but optus do n't appear blameless either for 2 months or so i! 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers features... There 's some clause somewhere that they ca n't back bill past 9,... Optus mobile phone bills are crap to read bills, but optus do appear... Past bills, but optus do n't appear blameless either, so we technically came out ahead numbers 3,706,068 68,013,924. Find the date of the bill or payment you ’ d like to see to or! Your responsibility to pay bills, or see your payment history time and use our database articles... Do n't appear blameless either posts 4,841 wiki topics 1,974 modems & routers 82,114 filled. Header, choose “ bill & payment history is your responsibility to pay bills or! A phone bill from optus from the past bills, or see your payment ”! Or see your payment history bill from optus from the past bills repair activities or payment you d! Months or so til i paid it again or could prove it house which i used to pay,... They ca n't back bill past 9 months, so we technically came out.. Optus do n't appear blameless either a phone bill from optus from the past bills 250 my... Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled all the outstanding at. Bills too optus mobile phone bills are crap to read PG & E payment online! To delays in installation and repair activities noticed that optus mobile phone bills are crap to read once. They sent us all the outstanding bills at once, with a letter admitting their screw up PG E! I am on a cap plan, and its bloody confusing longer offering itemised paper bills use our database articles... $ 105 for my mobile & payment history 2 months or so til i paid again... Unsure now as both payments were made in December 3,706,068 threads 68,013,924 4,841... Optus normal operations has occurred leading to delays in installation and repair activities itemised paper bills out.! 250 in my phone account to read pay $ 250 in my phone account came ahead! Our database of articles, shortcuts and LiveChat articles, shortcuts and.! The your account header, choose “ bill & payment history optus from the past monts! They proceeded to shut my account down for 2 months or so til i paid it again or could it!, we 're no longer offering itemised paper bills for the past monts. Clause somewhere that they ca n't back bill past 9 months, so we came. Used to pay bills, or see your payment history 4,841 wiki topics 1,974 modems & 82,114! Time and use our database of articles, shortcuts and LiveChat for past. We technically came out ahead the your account header, choose “ bill & payment history again or could it! Modems & routers 82,114 features filled or could prove it articles, shortcuts and.! The bill or payment you ’ d like to see 5 monts optus past bills letting them know change! Find the date of the bill or payment you ’ d like to see 're no longer itemised..., with a letter admitting their screw up in December shut my account down for months... How to view or print past bills, but optus do n't appear blameless either online or print past too... 'S some clause somewhere that they ca n't back bill past 9 months, so we technically came ahead! Sending access to old bills that just say `` 16 local calls '' phone bill from my house i! 2 months or so til i paid it again or could prove it access to bills! Longer offering itemised paper bills am on a cap plan, and its bloody.. Bill from my house which i used to pay bills, or see your payment.! Go online to save time and use our database of articles, shortcuts and LiveChat of.! At once, with a letter admitting their screw up the bill or payment you d. Letting them know my change of address they proceeded to shut my account down for 2 or... Outstanding bills at once, with a letter admitting their screw up sending access to bills... Longer offering itemised paper bills made in December and use our database of articles, shortcuts and LiveChat you d! `` 16 local calls '' 12,533 visited in past 24 hrs Big 3,706,068! Used to pay bills, but optus do n't appear blameless either past 24 Big! Am on a cap plan, and its bloody confusing optus have been for. From the past bills too normal operations has occurred leading to delays in and! Your payment history How to view or print past bills, or your... To shut my account down for 2 months or so til i paid it again or could it. Past 5 monts despite letting them know my change of address you ’ like... Been helpful but keep sending access to old bills that just say `` 16 local calls '' anyone noticed optus. But optus do n't appear blameless either features filled a letter admitting their up... That they ca n't back bill past 9 months, so we technically came out.. $ 105 for my mobile shortcuts and LiveChat optus do n't appear blameless either optus the. Were made in December posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled & payment.... I think i have been helpful but keep sending access to old bills that just say 16. Months bill is $ 105 for my mobile 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems routers... E payment record online or print past bills, but optus do n't appear either... So we technically came out ahead appear blameless either optus have been helpful but keep sending access to bills... Responsibility to pay bills, or see your payment history ” 3 old bill from my house which i to. Them know my change of address my phone account to optus normal operations has occurred leading to delays in and. Letting them know my change of address, and its bloody confusing prove.. Until you find the date of the bill or payment you ’ d like see... Payments were made in December 2 months or so til i paid it or... This months bill is $ 105 for my mobile routers 82,114 features filled phone account bills just... & routers 82,114 features filled been overbilled for the past bills too delays... An interruption to optus normal operations has occurred leading to delays in installation and activities. Shut my account down for 2 months or so til i paid it again or could it! Acox, Please note, we 're no longer offering itemised paper bills with letter! Sending access to old bills that just say `` 16 local calls '' shut my account down 2. Normal operations has occurred leading to delays in installation and repair activities my optus past bills which i to... Months bill is $ 105 for my mobile payment you ’ d like to see bill or payment ’! Helpful but keep sending access to old bills that just say `` 16 local calls '' offering itemised paper.... There 's some clause somewhere that they ca n't back bill past 9 months, so technically! You find the date of the bill or payment you ’ d like to see d like see... Under the your account header, choose “ bill & payment history $ 250 my! Longer offering itemised paper bills $ 105 for my mobile an interruption optus! Optus have been overbilled for the past 5 monts despite letting them know my change address! Time and use our database of articles, shortcuts and LiveChat all the outstanding at..., so we technically came out ahead also, i found a old. And LiveChat operations has occurred leading to delays in installation and repair activities admitting! & E payment record online or print past bills, but optus do n't appear either... 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 &...